Positive: Quality
I contacted this business about a month ago when my AC/thermostat started having issues. I was so impressed at how quickly Joey was able to get out here to my house, fix the problem, and was super affordable! I will only be calling Trident from now on!! I am so happy to be completely done with those huge corporate businesses that take days to show up, never do the job right, and charge an arm and a leg.
I had an issue with my AC late in the evening. Joe called me and after speaking with him for 10 minutes he was able to tell me what he believed it was and how he was going to help me. Joe showed up to my house on Saturday, a holiday weekend, and explained to me everything he determined to be wrong with my system. Joe was straightforward with the problems and gave a straightforward solution with a very reasonable price.
Just had our new air conditioner installed!! Joey and his crew were fantastic!! Joey is so knowledgeable about the air conditioner and proper installation. Crew worked together so well! We are extremely pleased and can not recommend them too high! If you need a new air conditioner or just a repair, call Trident!!
Could not be more happy or impressed. About 2 months ago I called Trident because I had a difficult situation needing someone with the skills to resolve. We just moved to Florida and bought a home and discovered our A/C could barely maintain 78 degrees running 12-16 hours straight even though the home inspector said we’d be fine.
The 1st company I called quoted a new unit (same size) with construction needed to move the air handler from the garage attic. The 2nd company didn’t even want to do the job. My 3rd call was to Trident and I am so very glad to have called them. The lady on the phone said Joey could come take a look and that he loves to solve problem situations. I told her he would love this then. Joey came out looked at the situation and asked me for details on how things were working and what we were looking for. I told him my wife is miserable in a hot home. Instead of giving some cookie cutter plan Joey said let me take some notes and come up with a plan and call you in a few days.
He called a few days later with a plan to fix the problem and explained it to me in detail. 1 week later we had a cool home and my wife was able to be comfortable. So many places would have just replaced our unit with a new one and it would not have fixed the problem. Trident cared enough to fix the problem and with only what was needed.
I could not be more happy! Thank you Trident, thank you Joey.
Great service and came out to my condo fast. Joey was able to quickly figure out the problem. I never felt like he was trying to sell me something I didn’t need. And I was happy there was no charge for showing up. Very happy with this company.
Hard to find this level of service especially during a weekend emergency. A human answered the phone, Joey was at our condo within hours. He didn’t charge a service call, not even being an emergency on a weekend. He didn’t try to up-sell. He simply diagnosed the problem, gave a hard figure, affordable repair cost and did the repairs. Recommend without a doubt.
Positive: Professionalism, Punctuality, Responsiveness, Value
Our AC wouldn’t turn on, so we called Trident. They worked us in on the same day. Joey ran around town at 4pm trying to find a fuse for us. He replaced it and found that the compress had blown. He gave us a quote, explained our options, and listened to our concerns. He said he would look up warranty on our unit and get a new compressor ordered for us as soon as he can on Monday morning. We thought that we would just have to deal with no AC until next week, but he had other plans. Around 6pm, his wife showed up with a portable room unit! My husband has lung problems and the heat complicates that. Thanks to Joey and his wife, my husband was able to sleep comfortably last night. Thank you for going above and beyond! We are truly thankful and feel blessed that they were put in our path.
Services: HVAC system maintenance, A/C system repair
Very professional, courteous, clean and knowledgeable. Joey won’t leave your house till you you are cooled down and get your problem fixed. I recommend this good Christian company!!!
Joe came out first thing this morning and got our unit running that 2 other air conditioning companies condemned in the last 3 days! Joe could not have been any nicer and he took the time to listen to me ramble about our AC unit’s history. He truly listened and found a problem that may have been there since it was installed. I’ve had so many companies look at my AC over the years, hoping someone would solve my issues (it’s never been very cold). Then along came Joe from Trident today and figured out things that no one else found… my heat was coming on at the same time as my air conditioning! I do not normally participate in reviewing companies, but I wanted to share my great find in case it helps anyone else looking for a wonderful, reliable AC company. Thank you Joe!
I was really surprised at how fast Trident A/C was! Really worked with us and our schedule. I’ve dealt with many companies for commerical properties and I think this was the fastest we’ve ever gotten a new unit installed. Prices were very good, too, and they offer Tranes which we prefer. Recommended!
I found Trident airconditioning on Google, liked the reviews and called them regarding a problem with my cooling system not cooling properly for my guests. I spoke to Liz on the phone who sent Joey out same afternoon for a diagnose estimate. Not only was it a simple problem easily solved but he also changed the filter without charging me. Trident is truely an honest reputable company and def one I will keep around and call back when I really have a problem with my air conditioning system!
Great Company, very reasonable. Joey was quick to come out, honest and I will definately call them again for future needs.
Service: Installation
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Positive: Punctuality, Quality, Responsiveness, Value
Hard the element replaced in our heater and several discussions about ductless systems. Very pleased with Joeys knowledge and help.
My husband and I are so thankful for the new heat pump and a/c unit. Most important, however, is the professionalism, concern for our needs, and willingness of the owner and workers of Trident A/C on completion of our installation. Our hats off to you Joey and your team!! Thank you, thank you! May you be blessed!!
Positive: Punctuality, Quality, Responsiveness, Value
I absolutely recommend Trident AC. On time. On budget. Quality workmanship. Professional. Attention to the details. I had Trident remove and replace critical HVAC components for my home. New systems work and look great. Also, systems passed all inspections with immediate “thumbs up” from building inspectors. Thanks Trident !!!
So I called another company to fix my airconditioner and 3 weeks later, $800.00 charge and they did not fix my problem. I called Trident and Joe knew what my problem was right away. He fixed it so my airconditioner worked until he got the part I needed. Joe gave me a choice of charging a lesser fee to keep the airconditioner running the way he had it or get the part for a bit more. I chose to have the part installed. I have to say I have had at least 4-5 different companies service my airconditioner and I swear they did something I didnt need. I have been overcharged and lied to. I bought my house brand new 7 years ago and I have never seen such a group of companies that send people that dont know what they are doing.
Search no further Joe is honest and knows what hes doing. What a gem in the world of graft. Thanks Joe and I will tell others about your service for sure.
My AC went out late afternoon today in July! My regular Ac company who installed the 2 year old unit was busy and said it would be at least a day. I called Trident! They were responsive, professional, courteous and efficient! They fixed my unit within 2 hours! I absolutely would recommend Joey Boyle and Trident. Fantastic and friendly!!!
My wife and I find ourselves laughing often because we are freezing. We’ve lived in our home for many years and always struggled with a “not so cool” and very expensive to run AC unit. Joe from Trident installed a new unit in our home almost a year ago. He gave us a great price and I don’t think we’ve ever been happier with any purchase. Our electric bill has gone from an average of of well over $250 to nearly $100 and the best part is we are always very cool, if not cold! Joe was so nice, professional and extremely thorough. We will never use anyone else and now have Joe servicing my mother’s AC. I am extremely confident to highly recommend Trident Air.